Essay Title: 

Communication Skills of the Mental Health Nurse

March 23, 2016 | Author: | Posted in communication strategies, communications and media

Abstract

This work attempts to examine a number of issues generated by the discussion on the communication skills of the mental health nurse Nursing actions are planned to promote , maintain , and restore the client ‘s well-being and health . Clients and nurses alike come to the communication with unique cognitive , affective , and psychomotor abilities that they use in their joint endeavor of enhancing the clients ‘ well-being . Mental health nurses are responsible for encouraging this interchange of ideas , values , and skills . In an effective helping communication there is a definite and guaranteed [banner_entry_middle]

interchange between clients and nurses in all three dimensions . The communicative role of the nurse is , thus , an important one

Communication Skills of the Mental Health Nurse

Communication is a life-long learning process for the nurse . Nurses make the intimate journey with the client and family from the miracle of birth to the mystery of death . Nurses build assertive communication for this journey . Nurses provide education that helps clients change life-long habits . Nurses communicate with people under stress : clients family , and colleagues . Nurses deal with anger and depression , with dementia and psychosis , with joy and despair . Nurses serve as client advocates and as members of interdisciplinary teams who may have different ideas about priorities for care . Despite the complexity of technology and the multiple demands on a nurse ‘s time , it is the intimate moments of connection that can make all the difference in the quality of care and meaning for the client and the nurse . As nurses refine their communications skills and build their confidence , they can move from novice to expert . Nurses honor the differences in clients with humility and learn and grow in their ability to trust their intuition – the sacred moment of connection when we ac-

knowledge the divine presence in each of us , the essence of each person Communication involves the reciprocal process of sending and receiving messages between two

or more people . This work will focus on the communication skills of the mental health nurse

Communication can either facilitate the development of a therapeutic relationship or create barriers (Burleson 2003 . In general , there are two parts to face-to-face communication : the verbal expression of the sender ‘s thoughts and feelings , and the nonverbal expression . Verbally cognitive and affective messages are sent through words , voice inflection , and rate of speech nonverbally , messages are conveyed by eye movements , facial expressions , and body language . Senders determine what message they want to transmit to the receiver and encode their thoughts and feelings into words and gestures . Senders ‘ messages are transmitted to the receiver through sound , sight , touch , and occasionally , through smell and taste . Receivers of the messages have to decode the verbal and nonverbal transmission to make sense of the thoughts and feelings communicated by senders . After decoding the senders ‘ words , speech patterns , and facial and body movements , the receivers encode return messages , either verbally , through words , or nonverbally , through gestures . Figure 1 illustrates this reciprocal nature of the communication process . At any point in an interpersonal communication we… [banner_entry_footer]

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